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Thanks for the information. The Ql220 does support ZPL. I will try changing the settings you mentioned below and see if it makes a difference. We do not have zebra print manager. We just created remote outq's for each printer on the AS400 and we did download the config.sys file you mentioned below. And we have installed the latest firmware updates.

The problem seems to be in certain areas our wireless has some interference issues that is causing a break in the connection. When this happens the spool file gets stuck in the SND status and the only way to get it going again is to clear the outq and stop and start the remote writer back. I was hoping there was some setting that would sense the disconnect and reset the connection automatically. Some areas work better than others. We have our wireless vendor do a study to see if they see any issues with the wireless.

Thanks for the response I will try what you suggested below. And I will check out the zebra print manager and see if that can help us.


Jay Jernigan

Alamance Regional Medical Center
Sr Financial Systems Analyst
jjernigan@xxxxxxxx
336-538-8299

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jim Franz
Sent: Friday, October 28, 2011 10:57 PM
To: Midrange Systems Technical Discussion
Subject: Re: Wireless Zebra QL22O Printers sometimes get stuck on SND status

John,

I've not set up ql220's before (but a nbr of other zebras), the doc
www.barcode-fonts.de/zebra/AS400OutQueue.pdf (a subset of Zebra's full
doc ) list some diff parms than you have:

remote printer queue - PORTLF1 (you have RAW2)
manufacturer type & model - *wscstcont132 (you have *WCST)

The QL220 is a "CPCL" (comtec) printer from Zebra, not ZPL, ZPLII, or EPL
(and that means they are "different", and you appear not to have a Zebra
Print Server managing this)

The remote printer queue might settle the comm issue, the other parm for
type & model is just to get the right print effect.

The battery thing and them going to sleep may require a printer server to
manage
Also, there was repeated warnings in the Zebra doc to load an update
config.sys to the printers, and also "latest firmware". Don't spend days
chasing a bug thats already been fixed...
Let us know one way or the other what works or doesn't. It should be
possible to detect the writer problem and automate an end and start.
Jim Franz

----- Original Message -----
From: "Jernigan, John (Jay)" <jernjohn@xxxxxxxx>
To: <midrange-l@xxxxxxxxxxxx>
Sent: Friday, October 28, 2011 10:10 AM
Subject: Wireless Zebra QL22O Printers sometimes get stuck on SND status


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