Re: Anybody familiar with HelpSystems "E-Send"?

rob@xxxxxxxxx wrote:

Why does the OP care? Are they trying to solve a problem, and need assistance? Are they running a poll to see if anyone is using it and, if this unscientific poll is low then does that give pull to convince the customer to move to something else? I doubt if the OP is trying to get people to read the marketing on it and thus get free publicity - he's not that way.

Quite correct, Rob.

The internal email generation facility in our Wintouch product uses QtmmSendMail, because it's built into the OS, and while it's clunky and fragile, it's not quite as kludgy as using JavaMail (which is what we did for a while).

But when we need to put email capability into installation-specific exit programs, we usually try to use something a bit higher-level, and easier to deal with, especially since we're usually asked to send attachments.

One of our customers, for which I wrote a packing-slip-emailer, uses Gumbo Spoolmail, which works rather nicely for what they needed, and was already present on their system.

But this new customer wants something a bit different, and E-Send is what they already have installed.

At this point, probably all I care about is an unbiased assessment of what E-Send can do, and if anybody is familiar with both products, an unbiased comparison between E-Send and Gumbo Spoolmail.

But later on, I may need some pointers on implementation.

Thanks.

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JHHL