Re: Printer Weirdness

[Kirk Goins <kirkgoins@xxxxxxxxx>]

A SWAG would be Comcast is timing out the connection and the eTwinax boxes
are sensing this reconnecting.  If I remember correctly they are using a
form of telnet.

What value do you have for Session keep alive timeout  in CHGTELNA. If it is
300 or more set it say 120 or 180.

Another place to check is CHGTCPA's TCP keep alive  value. Now this one is
in minutes verse seconds on CHGTELNA. So a value of 5 or higher may be
causing this. I would set it to 2 or 3 ( minutes )

Like I said it is a SWAG. You could open a PMR with IBM and have then trace
the traffic between the system and 1 of the eTwinax boxes. They should be
able to see any resets, disconnects etc.



On Sun, Mar 20, 2011 at 10:03 AM, Chuck Lewis <chuck.lewis@xxxxxxxxxxxxxxxxx
> wrote:

> Hi Folks,
>
>
>
> We are dropping off of AT&T MPLS for remote locations. TW Telecom has
> run fiber into Corporate and 2 of our bigger branches and then the
> others are getting Comcast Business Cable.
>
>
>
> We have moved 2 sites over and are having serious printer issues. We us
> IBM 4230's for Pick Tickets and they are dropping off line REPEATEDLY.
> We are getting "writer ended normally" "writer started" message
> constantly and it's reprinting Pick Tickets (one example during the
> night it printed the same 1 page Pick Ticket 48 times!!!
>
>
>
> We use 10Zigs BosaNova control units to attach this printers.
>
>
>
>
>
> 10Zig had me upgrade the firmware on the controller but no luck.
>
>
>
> Does anyone have any idea why moving from MPLS to cable would be causing
> this problem and what the problem//solution might be?
>
>
>
> Thanks!
>
>
>
> Chuck
>
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