Re: iSeries Access Shift-Esc not working on Windows 7

[Glenn Hopwood <ghopwood.list@xxxxxxxxx>]

If you have the specified software (Intel Management and Security 
Status) you can change it so it doesn't interrupt the shift+esc key combo.

Glenn

On 3/15/2011 10:37 AM, Buzz Fenner wrote:
> Mike,
>
> I just had the same problem with a new W7 64-bit machine.  See if the
> following helps.
>
> Buzz
>
> Product: IBM I ACCESS FOR WINDOWS (5770XE100); SYSTEM I ACCESS FOR WINDOWS
> (5761XE100)
> Release: V6R1M0; V6R1M1; V7R1M0
>
> Classification: Entitled/Advanced
>
> Keywords: PC5250
> ____________________________________________________________
> Document Title:Shift+Escape Does Not Provide a Command Line for Entry in
> PC5250
> Document Problem Summary:
> In the PC5250 emulation, when performing the Shift + ESC keys = nothing
> happens. No errors, hour glass, nothing happens on screen.
> Resolution:
> The System i Access for Windows application relies on the Windows operating
> system to pass exclusive use of the Windows keyboard to it. If Windows does
> not do this, specific keystroke functions within the client will not perform
> as expected.
>
> Often, this is the result of a third-party application holding exclusive use
> to a key combination. One such known application is Intel Management and
> Security Status software (PrivacyIconClient.exe). In this case, PC5250 does
> not process SYSREQ function. As this problem happens due to the presence of
> third-party executable and is not a PC5250 issue, no code changes will be
> made to address this issue.
>
> Customers will be advised to determine which of the two applications are
> required and take appropriate action against the other.
>
> Note: As a possible work-around, customers may try re-mapping the required
> function to another key combination.
>
> ----------------------------------------------------------------------------
> -----------------------------------------------------
>
> Mike Cunningham wrote:
>
> I just upgrade to Windows 7 and since doing that iSeries Access 6.1 does not
> see Shift-Esc as a System Request. It does nothing. I can right-click and
> select Sys Req and get the request line. Has anyone else seen this issue?
> I'm thinking Windows is trapping Shift-Esc and not letting iSeries Access
> see it.