Re: Writer job ends abnormally

On 2/14/11 1:48 PM, jmmckee wrote:

Not sure if this is *the* message. The message I originally see is
not in the writer's job log or on QHST. But, a message, maybe
CPD338D, is presented for a writer. Options available are (C R). I
respond R. Writer ends abnormally. Restart writer, and printing
works just fine.

Questions (maybe naive):

1) Why does the writer end when I respond with an R?
2) Message text for the message is "An error occurred while receiving
data". Could this imply an issue with the network card in the
printer? Or, is there some other explanation?

This was brought to my attention on two printers. I told the person
who reported it, the writers would end, and they did. Is this what
is supposed to happen?

On v5r4. SA does not believe in applying CUMes, so this issue, if it
is a real issue, might have been fixed years ago. If there is a PTF
that addresses this, it is remotely possible that it might get
applied, but only if a case can be made (groan). I seriously wonder
how this SA handles mundane things like car maintenance - wait until
disaster and blame automaker?????

The message CPD338D has the quoted text as its first level message text and that message is mentioned in the following KB article with explicit reference to NIC [or print server; with a specific return code anyhow] as a possible origin, plus mentions timeouts as another possible origin [as a separate reply already suggested]:

IBM software technical document number 14461435:
http://www-912.ibm.com/s_dir/slkbase.NSF/0/1e61e34f2505754f862566e20051c3de?OpenDocument&ExpandSection=8%2C9%2C2%2C3%2C5%2C6%2C4%2C7

Regards, Chuck