Re: Login Issues at QPWDLVL 2 for some users

On 11/23/10 8:28 PM, daveML@xxxxxxxxxxxx wrote:

We recently moved from level 0 to level 2 on our password
complexity. In large part we did this to allow our users to have
matching passwords on the i5 and Windows (where we have some fairly
strict rules for PCI reasons). Anyhow, it seemed to go well. We had
to talk a lot of people through changing their i5 passwords to mixed
case, since at level 0 they are actually stored as lower case. A
little painful, but overall not too bad. Today though, we have an
issue that seems to affect approximately half of our user base. They
cannot login on QDSIGNON2 with their new passwords. If entered on the
iSeries Access logon popup they are fine, but not on the green
screen. I have personally verified it does not work for some users
and the passwords are being typed correctly.
Works fine for me and some others, but not all. I even tried copying
my usrprf to a new user and that user -- even with my identical
password and settings -- still gets the error:CPF1107 - Password not
correct for user profile.
Has anyone else seen anything similar? We are at V7.1 with latest
groups.

A custom version of QDSIGNON2 or the system-supplied copy? Since 3=Copy on WRKUSRPRF does not copy the password, I am not sure about ruling out some misinterpretation of "same" between the original UsrPrf and the new user profile, so ...

Any chance that the DSPF DDS source for QDSIGNON2 has a keyword forcing the password input field to upper case; e.g. a CHECK or keyboard shift feature? Or perhaps there could be a KBDTYPE or CHRID issue for the device for being used for a failing signon, such that the special-characters might be interpreted different from what appears on the keyboard; use DSPDEVD on a workstation display device for a failed login.?

Regards, Chuck