×
The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.
I was told by my sales rep that Extol has learned its lesson and is no
longer asking customers to "grab their ankles" when they upgrade their
machines. I haven't put this to the test yet, but I was happy to hear
it since I'd like to upgrade my machine this year and I told him that
his company was the major reason I hadn't considered it prior.
I have to love these attempts to get back in the good graces of their
customers. It just doesn't work for me. We migrated to a new box and paid
the ridiculous amount Extol asked. At the time I told the sales rep that
they were burning their bridges. He didn't care at all.
Extol did promise that when we migrate to a new ERP package (and a new
box), that the fee will be minimal. They even agreed to give us the JD
Edwards plug-in for free as recompense for what happened. Doesn't matter.
Extol won't be making the transition. Until they cut my business a check
for the money they collected 2-3 years ago, apologies and promises to be
better are meaningless.
This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact
[javascript protected email address].
Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.
midrange.com
