Re: att.net and bellsouth.net problem

Spit. Spit. Spit.

ATT puts a very bad taste in my mouth. I have a couple of customers that
send emails to Mediacom addresses. Some are employees sending to their
home addresses, some are going to director's personal addresses. The
customers were getting rejection bounces mentioning RBL but like you
were weren't on any of the well known. Mediacom's tech wouldn't talk to
us as we weren't their customer. We even tried getting lawyers involved
and the most we could get out of them was that they were using a service
from ATT but no names, no phone numbers, no email addresses, no way to
protest/clear the RBL entry like the reputable ones provide. Just "not
our problem."

One employee/mchsi.com user finally took the time to fight as a Mediacom
customer and eventually got a response that:

The administrator of the blocked site would have to contact
rbl@xxxxxxxxxxxxx with the server's IP and domain to request removal.
Only the administrator can email the address and all user's emails will
be automatically discarded.

So far I haven't been able to get any response from the address. BTW how
the h*** can they identify the administrator's email address for every
domain with the increasing popularity of "private" domain registrations?

Roger Vicker, CCP

On 7/2/2009 8:57 AM, Randy Gevedon arranged the binary bits such that:

Is anyone else having a problem sending email from your System i to
att.net and bellsouth.net? I am able to send to all other emails except
these two. The message that I get from my exchange mail server is:



Your message did not reach some or all of the intended recipients.



Subject: Direct Deposit Form Attached - Funds Deposited on
Friday

Sent: 6/q8/2009 10:11 AM



The following recipient(s) cannot be reached:



SFLOYD@xxxxxxxxxxxxx on 6/q8/2009 2:10 PM

There was a SMTP communication problem with the recipient's
email server. Please contact your system administrator.

<MAIL.boca.co.henry.ga.us #5.5.0 smtp;556 null byte in data>



Any help or direction is appreciated.



Thanks,



Randy Gevedon

Operations Manager

Henry County, Georgia

Technology Services - Suite 105

140 Henry Parkway

McDonough, GA 30253

Phone: 770-288-6852

Fax: 770-288-6839