Re: Stop users from pressing C during session error

David FOXWELL wrote:

<snip users replying 'C' to errors...>

Is there a way of preventing users from doing this kind of thing, or at least a way of getting informed when the information gets logged?

David:

For the first part, preventing the users from doing what? Replying with a 'C'? or seeing such a message in the first place?

The unfortunately correct answer is not to allow such messages ever to be sent. Instead, handle the problem that results in the message. There are lots of ways to set up handlers for both expected and unexpected conditions.

There is at least one vendor -- Tango/04 as noted earlier (a PowerTech partner) -- that has a product related to this, but I don't know enough about it to say if it applies. I'm not aware of other vendors though there might be ones.

For the second part, at least one thought comes to mind. Rob noted that initial programs can be set for users but not termination programs. I suppose something like a *JOB scope message function could be set up by an initial program (or routing program or elsewhere) that examines the joblog before closing down. Messages might then be forwarded to an appropriate destination.

It's just an idea. Maybe it will spark others.

Tom Liotta