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It's doubtful that the system was designed to print duplicate checks. Checks are negociable instruments, after all. And "cleared" checks can be scanned and filed - if you need a copy.
Some financial systems steer clear of printing whole checks to avoid problems like this. They just overlay letters and numbers on pre-printed forms to avoid the possibility of duplicate check numbers, for example.
Somewhere the checks and balances failed, if you had to notify the check issuer. It should have been caught before that.
Nathan.
----- Original Message ----
From: "rob@xxxxxxxxx" <rob@xxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Sent: Tuesday, April 7, 2009 11:50:02 AM
Subject: Duplicate checks.
I wonder if the administrators of our dental plan print the checks with
the Explanation Of Benefits (or EOB's) twice. Once to send to the
employee for reimbursement and once to file. And, to save hassle of
changing paper use the same stock? Reason why is I submitted four claims
and got 8 checks and EOB's. Four of the checks are perfect matches -
check numbers and all. Nothing on them stamped "duplicate" or anything. I
also wonder if they had a little turnover and the newbie stuffed them in
the same envelope like mine came in. I called our personnel office but I
thought I'd let you know in case some wonderkind at your office comes up
with the same brilliant idea.
Since there were gaps in the check numbers in the run I am going to assume
that I'm not the only one who got duplicates. Wonder who thought it was a
nice bonus and just cashed them?
Rob Berendt
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