RE: HMC serviceable event

I just set that up as well and that works pretty slick.

The error I had was on the HMC and it appears to have called out to IBM
but I have not heard anything from them so I will call today and see if I
need to worry about this.
Thanks for the help.
Dave
-----midrange-l-bounces@xxxxxxxxxxxx wrote: -----

To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
From: rob@xxxxxxxxx
Sent by: midrange-l-bounces@xxxxxxxxxxxx
Date: 02/03/2009 08:55AM
Subject: RE: HMC serviceable event

Thanks Pete. I just updated some errors in my setup. And that has a
nice
test option to verify some settings that I had wrong.
Successfully sent stuff, through my domino smtp server to my sprint cell
phone and my notes mail file. (So I help with the Domino stuff, if
needed.)

Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

From:
"Pete Massiello" <pmassiello-ml@xxxxxxxxxxxx>
To:
"'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
Date:
02/02/2009 06:08 PM
Subject:
RE: HMC serviceable event
Sent by:
midrange-l-bounces@xxxxxxxxxxxx

Dave,

Where was the event, on the i or the HMC? It seems to
depend if you
get a call or not, but if it is serious, I have always gotten a call.
You
didn't say if you were alerted as well, but you can set the HMC up so
that
it will also alert you. Go to Service Management, and then Manage
Serviceable Event Notification. Enter the address of your SMTP Server
(if
you are using outlook on your PC desktop, you can usually go into
properties
for your mailbox to find this information out, along with the port) and
the
port (most likely 25). Then add some email addresses, and when an alert
is
sent to IBM, it will also be sent to you. We have called customers up
telling them of problems as we have seen them come over on our phones
before
they read their email.

Pete

Pete Massiello
iTech Solutions
http://www.itechsol.com

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Dave Snyder
Sent: Monday, February 02, 2009 3:48 PM
To: Midrange Systems Technical Discussion
Subject: HMC serviceable event

We had a "serviceable event" occur on our HMC this weekend. It
appears
to
have successfully contacted IBM. Will I typically get a call from
IBM,
like I do for support on the i if an error occurs, or do I need to
follow
up with IBM support on this? This is the first time I have seen this.
Dave
--