Re: Interesting IBM Support (continued)

The "gauntlet" to get to Rochester has in the last 30-60 days been migrated
to some other place... sometimes the VoIP is so bad I have to ask for the
507 number to call the tech back on, since the multiple link-ups sound like
they're done over lamp cord.

So, to clarify - Rochester support is awesome. Getting there is getting
more and more troublesome.

jch

On Thu, Dec 4, 2008 at 8:10 AM, <Tommy.Holden@xxxxxxxxxxxxxxxxxxxxx> wrote:

LOL, everyone is a distant 2nd compared to Rob (but i'm glad for his
contributions...means i have less problems to report or deal with...keep
up the good job Rob...i'm too lazy!) 8^)

Thanks,
Tommy Holden



From:
"Jeff Crosby" <jlcrosby@xxxxxxxxxxxxxxxx>
To:
"'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
Date:
12/04/2008 08:04 AM
Subject:
RE: Interesting IBM Support (continued)
Sent by:
midrange-l-bounces@xxxxxxxxxxxx



Nope. It's still Rochester, MN. That 507 area code on caller ID gives it
away. :)

And I love it that when you get involved with IBM Support, the tech gives
you his/her direct phone number. This happens to me every time I open a
PMR. EVERY TIME.

But I'll bet I' a distant 2nd to Rob in number of PMRs opened.

--
Jeff Crosby
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-
bounces@xxxxxxxxxxxx] On Behalf Of sjl
Sent: Wednesday, December 03, 2008 4:44 PM
To: midrange-l@xxxxxxxxxxxx
Subject: Re: Interesting IBM Support (continued)

Jeff wrote:
Something will get corrected. Still topnotch support.


Jeff -

Does that mean that IBM still supports the System i from Rochester?
I would have bet an organ necessary for reproduction (the left one) that

it

was being done from Bangalore or Mumbai by now...

- sjl



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