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Chris Bipes
Director of Information Services
CrossCheck, Inc.
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jerry Draper
Sent: Friday, August 08, 2008 9:24 AM
To: midrange-l@xxxxxxxxxxxx
Subject: session timeout/sleep
We have a couple of thousand sales associates working in a retail
environment where they will signon to the iSeries, do something (order,
inquiry, etc.) and then walk away (to help a customer, etc.).
The company also has customer service reps working on the iSeries
fielding requests at a call center.
Each has different needs.
The company wants to selectively timeout session for these two groups of
users based on inactivity. One group needs to timeout after 8 minutes
and the other after 17 minutes.
When the user signs back on the company wants them to be able to
continue where they left off.
Tall order.
Anyone deal with this kind of request before? TCP timeouts won't
address this issue.
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