Re: No IBM Maint Contract = No MES Install

Pete Massiello wrote:

It depends what features are part of the MES as well. Is it a CSU (Customer
Setup). Look for the feature code 0002 in the config. We always do our
own anyway.
Pete

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Paul Nelson
Sent: Tuesday, August 05, 2008 9:27 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: No IBM Maint Contract = No MES Install

Al Barsa would have a field day with this. :-))

Paul Nelson
Office 512-392-2577
Cell 708-670-6978
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Kirk Goins
Sent: Tuesday, August 05, 2008 6:42 PM
To: Midrange Systems Technical Discussion
Subject: No IBM Maint Contract = No MES Install

When did IBM change the rules? A client of mine just purchased a 520 to 525 upgrade from IBM and now IBM won't install it because they think the system not on IBM.

It's a 520 to 525 and IBM wants the old parts back so it's an IBM Installed MES. I can do it, heck there are 2 LPARs we have to redo because of other changes that are happening so I'm going to be there anyway.

Finally got a hold of a all center Duty Manager after being routed halfway around the world and in a circle at that... He agrees that No HW or SW maint contact is required to have IBM install an IBM Installed MES. So the CE is supposed to call me in the morning. I'm not holding my breath too long for that call.