RE: Thin console - Caution!

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx]On Behalf Of Lorne Sturgeoff
Sent: Wednesday, February 20, 2008 7:59 AM
To: midrange-l@xxxxxxxxxxxx
Subject: Thin console - Caution!


We installed our 525 with a thin console last November. Periodically the
keyboard on the thin console would lock up with no apparent cause
or remedy.
Obviously not a desirable condition when doing work on the
console. I placed
a call to IBM Hardware Support last Friday only to be told that the thin
console is supported by Neoware. They gave me the email address
of someone
at HP.COM and said I would be contacted by Neoware. That never happened.

I have since disconnected the thin console and set up a twinax
console for
reliability. The thin console will be going back to IBM for a
refund (it's
vastly overpriced). Not ready for prime time.

Lorne.


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