RE: need help on disk failure msg!

[<franz400@xxxxxxxxxxxx>]

Full sys backup completed. 
I'd have to say I'm responsible for not making it mandatory they renew
the contract, even though were days away from being on new system.
Original plan was go live in late Dec when still on maint.
1st install weekend blown on phone w/IBM for new machine issues
2nd weekend blown w/bad keys from software vendor and ran out of time.
I just lost track of the maint issue. 
It was a shock that IBM, at a billable rate plus parts, won't even accept the svc call
for weekend fix or the Monday holiday.....
Maybe now they will finally discuss a proper DR plan.
Jim

---- Paul Nelson <nelsonp@xxxxxxxxxxxxx> wrote: 
> Good luck. We're keeping our fingers crossed for you. I hope the client now
> understands the importance of looking at the expiration dates on those
> maintenance contracts.
>
> Paul Nelson
> Office 512-392-2577
> Cell 708-670-6978
> nelsonp@xxxxxxxxxxxxx
>
>
> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx
> [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of franz400@xxxxxxxxxxxx
> Sent: Saturday, January 19, 2008 9:52 AM
> To: Midrange Systems Technical Discussion
> Cc: Bryan Dietz
> Subject: Re: need help on disk failure msg!
>
> Have accepted it and machine came up with multiple hdw errors.
> Disk unit 4 
> Platform Internal Code Err - SVCDOCS
> Power or Cooling
> The machine (& me) are having a meltdown!
> In a full save now - it did warn me that the raid5 was failed & operating
> without protection - and possible issues during save.
> 2 hour save if it completes. Has made it thru lic &*ibm & now into user
> libs.
> pray...
> Jim
> ---- Bryan Dietz <bdietz400@xxxxxxxxx> wrote: 
> > that would be up to you.  The system will work but one more failed drive 
> > would be terrible and cause a complete loss of data.
> >
> > Do you have a good backup??  If not you might want to go ahead and 
> > accept and do a save ASAP.
> >
> >
> >
> > Bryan
> >
> > franz400@xxxxxxxxxxxx said the following on 1/19/2008 9:52 AM:
> > > Walked in to do conversion from 520 to a new 515 in Ftl Laud.
> > > Yellow light on SR B200P001  LP=001
> > > Called IBM and seems customer let old machine svc contract lapse.
> > > IBM said their is (now) no weekend (or holiday-Monday) for a billable
> repair.
> > > Couldn't find SRC thru google,so manual ipl
> > > and I get a Disk Unit Failure Causing Exposed Mode screen
> > > saying Raid-5 failed on a drive (unit 4)
> > > saying parity set w/failure is exposed,
> > > asking Press Enter to accept the configuration.
> > > Should I?
> > > Jim Franz
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