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  2. MIDRANGE-L
  3. January 2008

Re: 5494 controller problem solving 101

You may just have to reboot the 5494.

Greg Wenzloff wrote:
Last night all of our terminals went down in the factory. I was able
to get the RF terminals running again but can not get the 5494 twinax
devices to work.

Qsysopr message is:
System detected an internal error on controller GR5494WS.
My partner is traveling to the site this morning to inspect the
controller which may be dead.

I think another possible problem could be a damaged controller
description. I'm not experienced with fixing that.
Does one retrieve the configuration source, delete the current
controller description. compile and run the CLP script of the
configuration?

What about all of the devices associated with the controller. Do they
need to be deleted and recreated.

Thanks for your help,
Greg

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