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-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Trevor Perry
Sent: Friday, September 14, 2007 11:59 AM
To: Midrange Systems Technical Discussion
Subject: Re: Thin Clients
Booth,
That is my point. No one considers user training when we shove another
field
on a screen and abbreviate everything else to fit.
If you can train people to better understand their jobs, then they will
better understand how to take advantage of the application. Then,
instead of
asking for one more field on a screen (something that we in IT have
trained
them to do), they are now more inclined to work with IT to understand
the
business problem, rather than the "stick a field right there" approach.
In the same way, they will be more inclined to ask for information,
rather
than for a "spreadsheet". Training users in their own job makes them
more
productive in their own job, and I believe it makes them better to work
with
in terms of the application, and for this discussion, the user
interface.
Trevor
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