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It should be covered by hardware maintenance. It is on our systems.
Failing that you can take the old battery pack to Batteries+ (
http://www.batteriesplus.com/ ) and they'll build a replacement.
Warning, though, that the B+ by me takes 7-10 days to do the build so
you may have to run w/o cache, i.e. "degraded", for a bit and have 2
maintenance windows (1 to remove the old, 1 to install the new).
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