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  3. April 2007

Re: 3581 Autoloader issues


I have them at several clients and they work just fine. Rarely have problems and they load multiple tapes all the time.

Which models are you using H?? or L??

Glenn

Glenn Ericson
iTech Solutions Group
718-898-9805 Fax 718 446-1150
<http:///>gericson@xxxxxxxxxxxx

At 10:15 AM 4/30/2007, James.Hawkins@xxxxxxxxxx wrote:
Hello everyone,

I have been with my current company since January of this year, Since
that time we are preparing to replace the 3581 autoloader for the 3rd
time.
The first time we replaced it was because it was skipping tapes on a
regular basis.
The second time we recieved an unspecified error, the IBM manual says to
swap it out.
We are now getting a "Rear Tape" message even after a power cycle.

My co-workers tell me that there has been a history of swapping out this
device 3-5 times a year.

Have others experienced similar issues with this unit? Or, is this
history unique to us? what have others done for this type of issue?

Thank you,
- Jim

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