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Make this part really wordy and full of technical terms. Put it in writing. Place it in some official documentation database. Ideally Lotus Notes with a good workflow engine that has your supervisor "sign off" on it. Auditors don't care if it's accurate. It just has to be documented and roughly agreed that the procedure is actually followed. Ok, are you ready for the guts? "We fire up the lpars and if those SOBs work they we're in like Flynn." Rob Berendt
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