|
I admit, maybe I missed a memo, but is there a way to electronically
transmit a saved APAR library to IBM?
The odds of me providing them with that information shoot up astronomically
if I could do it that way instead of making a tape and figuring out where to
mail it.
For those of you scoring at home, APAR II12302 is the generic cover letter
sent back from IBM when you have:
1) reported a problem via ECS / service agent / extreme service /
supersplendifio servicio / whatever it is called this week.
B) the analysis is Probability - 100, Possible Cause - Error detected in
OS/400 licensed program
3) with the exciting contents of
*** Last Updated 17 Aug 2000 ***
Information APAR II12302
VRM = 440
ERROR DESCRIPTION:
*** Last Updated 07/17/00 ***
Thank you for using ECS regarding a problem you are experiencing
with your AS/400. At this time, we have no reported
problems matching your description.
If you wish to pursue this problem further,
please collect the following information for analysis:
APAR Data Library
* APAR data may be saved by doing the following:
WRKPRB PRBID(xxxxxxxxx)enter, Option 8, Option 30 -
enter,then Option 1 and select:
- History log
- Program Temporary Fixes
- Error logs in the correct time range
- VLIC log entries in correct time range
- Problem log entries in correct time range.
* Press enter and save APAR library.
* Do a SAVLIB to save the data to tape.
* Provide any additional symptoms associated with
this failure.
.
Please contact your Software Service Provider for
further mailing intructions.
.
Thank you.
=====
Brian Dolinar
PS - LOL gotta love spell check. See if *you* can spot the typo in the last
paragraph of the cover letter. Apparently, IBM hasn't been able to in 6+
years.
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