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I admit, maybe I missed a memo, but is there a way to electronically transmit a saved APAR library to IBM? The odds of me providing them with that information shoot up astronomically if I could do it that way instead of making a tape and figuring out where to mail it. For those of you scoring at home, APAR II12302 is the generic cover letter sent back from IBM when you have: 1) reported a problem via ECS / service agent / extreme service / supersplendifio servicio / whatever it is called this week. B) the analysis is Probability - 100, Possible Cause - Error detected in OS/400 licensed program 3) with the exciting contents of *** Last Updated 17 Aug 2000 *** Information APAR II12302 VRM = 440 ERROR DESCRIPTION: *** Last Updated 07/17/00 *** Thank you for using ECS regarding a problem you are experiencing with your AS/400. At this time, we have no reported problems matching your description. If you wish to pursue this problem further, please collect the following information for analysis: APAR Data Library * APAR data may be saved by doing the following: WRKPRB PRBID(xxxxxxxxx)enter, Option 8, Option 30 - enter,then Option 1 and select: - History log - Program Temporary Fixes - Error logs in the correct time range - VLIC log entries in correct time range - Problem log entries in correct time range. * Press enter and save APAR library. * Do a SAVLIB to save the data to tape. * Provide any additional symptoms associated with this failure. . Please contact your Software Service Provider for further mailing intructions. . Thank you. ===== Brian Dolinar PS - LOL gotta love spell check. See if *you* can spot the typo in the last paragraph of the cover letter. Apparently, IBM hasn't been able to in 6+ years.
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