Re: SDIOP-PIP31

[Larry Bolhuis <lbolhuis@xxxxxxxxxx>]

The sad truth is that it's highly probable that this machine will be a 
vegetable after this process. It is extremely likely that the system was 
powered down abnormally leaving data in the cache. The batteries have 
since stopped keeping the cache up and the data is lost. While it is 
possible that the reclaim will clear only data you don't care about, how 
are you going to know?

In any case boot the slic CD (contact me off list if you need one) and 
perform the PIP. Maybe the machine will IPL after that, maybe not.

The only other way out is to replace the RAID card. You WILL still lose 
data but at least it won't complain about it. :-)

- Larry

ldwopt@xxxxxxx wrote:
> A customer of mine is having a problem with an old 270. After sitting for an 
> extended period of time, when attempting to power the system on, the following 
> error message appears:
>
> error code 27639010
>
>
> “Cache data associated with attached devices cannot be found.”
> Requires a service technician to perform procedure SDIOP-PIP31”
> …in which he will most likely find that:
>         “The cache battery pack may be depleted. Do NOT replace the I/O  adapter or 
> the cache battery pack. Reclaim the cache storage.”
>
> This procedure will require that the service tech then IPL the machine to get 
> to the dedicated service tools (DST) function, but the only way he will be able 
> to get there is by IPLing from media (CDs) which we do not have for this 
> machine.
>
> * Requires a service call.  NOTE: Technician will need to bring with him 
> operating system CDs for V4R5 to be able to IPL the machine from media.
>
> Has anyone seen this message before and is there another way to bring the 
> system into a normal state?
>
> Thanks in advance
>
> Dave WIllenborg
>