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And that sheet will say that they no longer send the keys out and that you can look at them at their handy dandy web site. And on that web site you'll have options to search by machine serial number or customer number. Heaven help you if you try the *all for both. That will only show you POE's that are entitled to all machines to all of your customer numbers. Which, of course, are none. Do not assume that it means any POE's entitled to any customer number or any serial number in your account. Good luck hitting just the right combination. If you have as many combinations as me the odds of getting a hit start diminishing exponentially. Rob Berendt
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