Remote access

I have remote users who come into the AS/400 via a vpn.  Only one of them is 
reporting a problem with the Mochasoft client being used.  That user does not 
have that problem with the SAME RPG program which he uses at work with the same 
laptop.  Over and over, when he runs this Inventory Inquiry program - his 
Mochasoft session gets disconnected??

Job log below:

70   08/20/06  14:43:55.701888  QWSGET       QSYS        3352     CST300      
  Message . . . . :   Session stopped by a request from device DSP3134.       
  Cause . . . . . :   The request shutdown was caused by either the user turn 
    the power off, by a device error, or the ASCII controller inactivity time 
    expired. Recovery  . . . :   Close the files and vary the device off (VRY 
                                                                      More... 
     command). If the problem occurs again, enter the ANZPRB command to run    
     problem analysis.                                                         
 99   08/20/06  14:43:55.720472  QRGXMSG      QSYS        00BE     QRGXMSG     
   Message . . . . :   Permanent I/O error occurred (C G S D F).               
   Cause . . . . . :   The RPG program CST300 in library BPCSCDUSR at statemen 
     262700 detected a permanent (not recoverable) file, session, or device    
     error.  The session, device and/or program has been stopped. Examine the  
     major/minor return code value to determine the specific error that occurr 
     If the major return code is 80 then a system or file error occurred and   
     programmer action is required to fix the problem. If the major return cod 
     is 81 then a session or device error occurred, but use of another session 
     device may be successful. Recovery  . . . :   Enter C to cancel, G to     
     continue processing at *GETIN, S to obtain a system dump, or D to obtain  
     RPG formatted dump. Possible choices for replying to message . . . . . .  
     . . . . . . . :   D -- Obtain RPG formatted dump. S -- Obtain system dump 
     -- Continue processing at *GETIN. C -- Cancel. F -- Obtain full formatted 
                                                                       More... 
     dump.                                                                     
 99   08/20/06  14:43:55.720520  QRGXMSG      QSYS        00BE     *EXT        
   Message . . . . :   Permanent I/O error occurred (C G S D F).               
   Cause . . . . . :   The RPG program CST300 in library BPCSCDUSR at statemen 
     262700 detected a permanent (not recoverable) file, session, or device    
     error.  The session, device and/or program has been stopped. Examine the  
     major/minor return code value to determine the specific error that occurr 
     If the major return code is 80 then a system or file error occurred and   
     programmer action is required to fix the problem. If the major return cod 
     is 81 then a session or device error occurred, but use of another session 
     device may be successful. Recovery  . . . :   Enter C to cancel, G to     
     continue processing at *GETIN, S to obtain a system dump, or D to obtain  
     RPG formatted dump. Possible choices for replying to message . . . . . .  
     . . . . . . . :   D -- Obtain RPG formatted dump. S -- Obtain system dump 
     -- Continue processing at *GETIN. C -- Cancel. F -- Obtain full formatted 
     dump.                                                                     
                                                                       More... 
 70   08/20/06  14:43:55.720816  QWSSPEND     QSYS        0315     QMHDSEXT    
   Message . . . . :   Error detected on device DSP3134 that can be recovered. 
   Cause . . . . . :   The system detected an error from a previous input or a 
     output operation that can be recovered. Recovery  . . . :   First close t 
     file and release the device; then open the file and acquire the device.   
 30   08/20/06  14:43:55.720984  QWSSPEND     QSYS        0324     QWSSPEND    
   Message . . . . :   Suspend request failed. See message CPF5144.            
   Cause . . . . . :   Various error conditions detected. Recovery  . . . :    



Don F. Cavaiani
IT Manager
Amerequip Corp.
920-894-7063
 
'Treat every person with kindness and respect, even those who are rude to you. 
Remember that you show compassion to others not because of who they are but 
because of who you are.'--Andrew T. Somers 

"When faced with the choice of being 'right' or being 'kind', choose the kind 
option every time."