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many small customers can be a beautiful thing, depending on how well dealings with them are managed
for a current example of a business building itself from the small, see http://www.37signals.comnot payroll (sorry, Anne) but still real applications as reasonably priced easily adopted services for small businesses providing a "money stream" while being the opposite of "office" applications with a small set of only appropriate features - the sort of apps, like the gApps, etc. that have BillCo concerned enough to be adopting "Live" strategies
provides a glimpse of one direction in which that (large) market (of small businesses) may head, routing around the "need" for big hardware or support staff
they've also extracted a web application framework from one of the apps and are having some success with it
http://www.rubyonrails.org thx & hth, --Jerome quoting Jason on the 37signals svn (signal vs. noise) blog...
Small businesses rule. They drive this economy, they provide the jobs, they provide the innovation, they provide the ideas. They fuel it all. Many are never noticed. Many are taken for granted. But people press on because it’s their passion. Small businesses are about passion and that’s why they’re so important. Passion and curiosity drive great things.
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