Re: 3rd Party iSeries Maintenance in Indiana

We are in Indiana
* We get various kinds of IBM tech support from KSAI in 
Evansville and SERVIT which is active all over the midwest, 
and we use another outfit for BPCS tech support.
* SERVIT is a full service hardware support place that also 
handles the operating system upgrades, peripherals, the whole 
9 yards, anything you would get from IBM tech support, you 
can get from SERVIT.  Unlike IBM and other big boys, their 
accounting is customer-friendly and works right, in addition 
to being lower cost than IBM to do the same fast service.
* KSAI is one of the few tech support places out there that 
is expert on all the IBM stuff, all the MICROSOFT stuff, MA 
BELL stuff, and general software application support, like 
they do classes in SQL/400.

---- Original message ----

Date: Tue, 6 Jun 2006 15:00:08 -0400
From: "Bonnie Lokenvitz" <BLokenvitz@xxxxxxxxxx>  
Subject: 3rd Party iSeries Maintenance in Indiana  
To: "Midrange Systems Technical Discussion" <midrange-

l@xxxxxxxxxxxx>

We have a customer who has dropped his IBM hardware 

maintenance and is

now in need of support.



Are there any 3rd party maintenance firms that do support in 

Indiana?

His system has a failing device (2740 001 - storage 

controller).

Thank you, 

Bonnie Lokenvitz

 Technology Consulting Inc

 320.679.2599



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