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Software fixes are great, because although it may take the programmer more time to set them up than one manual fix would take, over time, the time saved on the manual fixes tend to accumulate.
When there are multiple alternative ways available for making corrections, the approach that I think should be used is the one that eats the least amount of time, irrespective of who is doing whatever. But that is not my call.
This has been how I have done my job for decades, at many different employers and under many different managers.
I recognize that you have a contrary view, and I will be asking my current managers if they agree with you or me, because over the years there has been some evolution in philosophy on what is appropriate.
The bank that I stick with is the one that seems most solvent, according to reports on banks, whose personnel behave like the customer (me) is always right, and I don't catch them in lots of errors.
- Al Macintyre http://en.wikipedia.org/wiki/User:AlMac BPCS/400 Computer Janitor ... see http://radio.weblogs.com/0107846/stories/2002/11/08/bpcsDocSources.html
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