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A couple of things to check...

5722-AC3 must be installed
Your Firewall must be configured to allow an outbound VPN connection from the iSeries
Finally make sure you have the latest ECS Group (SF99298) installed.
Once all the above are met it doesn't hurt to Delete and Re-Create the ECS config via either
Go Service option #18 or via iSeries Nav.

Jim Franz wrote:

Need to download ptfs via sndptford command on i5 V5R3 (i am remote to system and cannot upload a savf to system). When sndptford runs, it just hangs & finally times out. Srvagt is setup to work over internet. I have same setup on my own i5 and it works great. jobd QTOCPPJOBD is set to log 4 0 *seclvl *yes, but this is all it has after sndptford started: L2TP tunnel not established for profile QTOCL2TP. L2TP tunnel not established for profile QTOCL2TP2.
(earlier in joblog, before sndptford executed, it does show a successful 
connection to ibm for some of the other stuff srvagt does.
Also - job QTPPPCTL joblog has this during sndptford:
ENDED SSN TASK 084169/QTCP/QTPPPL2SSN FOR QTOCL2TP (FM: 084503/JIMF/QPADEV0007). ENDED LNK TASK 084169/QTCP/QTPPPL2SSN FOR QTOCL2TP (FM: 084503/JIMF/QPADEV0007). Command QSYS/CHGSPLFA not safe for a multithreaded job. File *INT not found in job 084169/QTCP/QTPPPL2SSN. Spooled file *INT not found. Spooled file *INT not found. CLOSE PROFILE REQUEST FOR QTOCL2TP FROM 084503/JIMF/QPADEV0007.
tia
jim franz



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