RE: iSeries Navigator's Database component doesn't show on W2K, d oes on XP -- MIDRANGE-L

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Hi, List.

A few days ago I wrote:

> In iSeries Navigator, when I connect to one machine, the 
> Database element
> (what do you call part of a tree view: a branch? a leaf?) 
> does not appear.
> I think this may have been true since we upgraded the machine 
> to V5R3, but
> it hasn't really mattered until now.
<snip> 

Well, since no-one has responded, I assume no-one knows the answer.
Fortunately Dave Robertson at IBM's Remote Email Support service did, and he
has given me permission to post his reply, for posterity and the archives:

> This problem is usually seen when an anti-virus software package was
> active while Client Access was installed. The solution is to uninstall
> Client Access, disable any anti-virus programs, install Client Access
> again and enable the anti-virus software again.
>
> You might want to install the latest Service Pack, SI20055. These
> PC-oriented products require LOTS of fixes (another SP is scheduled for
> the end of this month) so your problem might be included in it.

Even without the Service Pack, this fixed our problem.

Cheers,

Martin.

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