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I don't think this is from IBM. This is a third party that calls itself "IBM Service Sales" and I'd be interested to see how many people got it, and maybe figure out who gave my address to these guys. (I'm up to date on everything. I just put a SWMA in place for the 270, and my 520 is brand new and under subscription for a year.) Joe > From: rob@xxxxxxxxx > > No, but what I think it says is that what a lot of people already knew. > You can't purchase just software support to report pmr's, etc. And you > can't just purchase upgrades. You purchase the combined package. Not > sure how it works but maybe you get x days of free pmr support with a new > purchase. Perhaps you reported an issue and that is what triggered this > email. Perhaps you didn't purchase the SWMA. Don't know if that's > something that you can wrap into your initial purchase, or if you would > have wanted to (accounting reasons?).
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