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We used to have the same problem. It was, first, sporadic. Second, it only occurred at devices on the other side of the building; i.e., there was/is a relay of some sort between the iSeries and the workstations.

I really can't say why we haven't had the problem in over a year now. We did not replace or upgrade the relay. There are two things we have done that come to mind that may have an impact.

First, we upgraded to an i5 with v5r3. This is probably not an option just to address this problem.

Second, we upgraded all PC's to the latest iSeries Access for Windows and service packs. We are currently running at Version 5.7. No one (hardware or software) at IBM or our BP could figure it out either. But you might try the IA upgrade if you haven't already tried that.

        * Jerry C. Adams
*iSeries/i5 Programmer/Analyst
B&W Wholesale Distributors, Inc.* *
voice
        615.893.8633x152
fax
        615.995.1201
email
        jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>



Dave Barry wrote:

Dave,

We are encountering same issue.  Did you ever get any resolution?

Dave
"Dave Snyder" <dsnyder@xxxxxxxxxx> wrote in
message news:se5e2571.061@xxxxxxxxxxxxx
What type of things would cause this error? It is happening to us more and
more. The symptoms are that the user is working and the session just kicks
out. Any special parameters that I should look at?
Dave

Message ID . . . . . . :   CPF5140       Severity . . . . . . . :   70
Message type . . . . . :   Information
Date sent  . . . . . . :   02/27/03      Time sent  . . . . . . :
13:28:09
Message . . . . :   Session stopped by a request from device QPADEV002Z.
Cause . . . . . :   The request shutdown was caused by either the user
turning
  the power off, by a device error, or the ASCII controller inactivity
timer
  expired.
Recovery  . . . :   Close the files and vary the device off (VRYCFG
command).
  If the problem occurs again, enter the ANZPRB command to run problem
  analysis.





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