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  3. May 2005

Notification Process

We currently use a convoluted method in which a backup/cycle error is sent from 
the AS400 through our Exchange environment which is then passed to the 
technicians cell phone/pager. If our cell phone or pager vendor has an outage, 
the technician does not get an error notification - as well if we are 
performing after-hours/weekend maintenance on Exchange the notification gets 
queued which causes a notification delay. So, we are looking at AS400 tools 
that will eliminate a couple of steps in the notification process.

Anyone got ideas?

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