Re: Client Access Express and USB keyboards

[Philipp Rusch <philipp.rusch@xxxxxxxxxxxx>]

Hello Scott,

We had the same problem with Keyboards attached to ThinClients.
The manufacturer of the ThinClients (Igel) solved the problem with
a new firmware they modified for us (they were great, after they
recognized the problem).
Problem was with CAExpress V5R2 and V5R3 as well - we tried all recent 
service
packs at that time (december 2004).
Together with a guy from IBM we found out, that somehow the type of keyboard
was not reported correctly AND/OR ClientAccess was not programmed to 
recognize
any non-standard type (or numbers from "GetKeyboardType-API") here.
You could eventually hope for a fix from IBM.
All other programs we had in our scenario were more tolerant to this 
"anomaly".

HTH,
Philipp Rusch

Scott Lindstrom schrieb:

> We have rolled out some new PC's with USB keyboards.  We get the following
> message from Client Access (V4R5):
>
> "PCSKBD110 - Enhanced 101 or 102 key US and non US is not supported"
>
> AFAIK, the only difference is that the keyboards are USB.  Has anyone else
> experienced this? I can't find anything on IBM's website.
>
> Scott Lindstrom
>
>