Re: HP Laserjet Printer Problem

[kirkg@xxxxxxxxxxxxx]

What you showed use was the default setup for the printer... What are the 
spoolfile attributes of file(s) being printed ? 
_____________________
Kirk Goins CCNA
Systems Engineer, Manage Inc.
IBM Certified iSeries Solutions Expert
IBM Certified iSeries e-Business Infrastructure
IBM Certified Designing IBM e-business Solutions 
Office 503-353-1721 x106 Cell 503-577-9519
kirkg@xxxxxxxxxxxxx      www.manageinc.com

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Those that understand binary, and those that don't.



csmith@xxxxxxxxxxxxxxxxxxxx 
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09/17/2004 12:52 AM
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Subject
HP Laserjet Printer Problem






Currently I am experiencing a problem with an old HP Laserjet Printer, 
where it doesn't want to print over the entire page. We are printing to A4 

paper and the printer seems to be trying to print to Letter format or 
somethng similar.

I have trawled through the archives, but nothing seems to suit our current 

situation.

I have tried changing the font settings, and paper sizes, but they do not 
seem to have any effect.

Config for the printer is shown below.

Device description . . . . . . . . :   DEVD        PRODTEST
Option . . . . . . . . . . . . . . :   OPTION      *BASIC 
Category of device . . . . . . . . :               *PRT 
 
Device class . . . . . . . . . . . :   DEVCLS      *LAN 
Device type  . . . . . . . . . . . :   TYPE        3812 
Device model . . . . . . . . . . . :   MODEL       1 
LAN attachment . . . . . . . . . . :   LANATTACH   *IP 
Port number  . . . . . . . . . . . :   PORT        9100 
Physical attachment  . . . . . . . :   ATTACH      *DIRECT 
Online at IPL  . . . . . . . . . . :   ONLINE      *YES 
Font . . . . . . . . . . . . . . . :   FONT 
  Identifier . . . . . . . . . . . :               008 
  Point size . . . . . . . . . . . :               10.0 
Form feed  . . . . . . . . . . . . :   FORMFEED    *AUTOCUT
Separator drawer . . . . . . . . . :   SEPDRAWER   *FILE 
Separator program  . . . . . . . . :   SEPPGM      *NONE 
Printer error message  . . . . . . :   PRTERRMSG   *INFO 
Message queue  . . . . . . . . . . :   MSGQ        QSYSOPR 
  Library  . . . . . . . . . . . . :                 *LIBL 
Current message queue  . . . . . . :               QSYSOPR 
  Library  . . . . . . . . . . . . :                 QSYS 
Activation timer . . . . . . . . . :   ACTTMR      170 
Inactivity timer . . . . . . . . . :   INACTTMR    *SEC30 
Line speed . . . . . . . . . . . . :   LINESPEED   19200 
Word length  . . . . . . . . . . . :   WORDLEN     8 
Type of parity . . . . . . . . . . :   PARITY      *NONE 
Stop bits  . . . . . . . . . . . . :   STOPBITS    1 
Host print transform . . . . . . . :   TRANSFORM   *YES 
Manufacturer type and model  . . . :   MFRTYPMDL   *HP4 
Paper source 1 . . . . . . . . . . :   PPRSRC1     *A4 
Paper source 2 . . . . . . . . . . :   PPRSRC2     *A4 
Envelope source  . . . . . . . . . :   ENVELOPE    *NUMBER10
ASCII code page 899 support  . . . :   ASCII899    *NO 
Image configuration  . . . . . . . :   IMGCFG      *NONE 
Character identifier . . . . . . . :   CHRID       *SYSVAL 
Remote location  . . . . . . . . . :   RMTLOCNAME 
  Name or address  . . . . . . . . :               **IP Address**
Workstation customizing object . . :   WSCST       *NONE 
User-defined object  . . . . . . . :   USRDFNOBJ   *NONE 
  Object type  . . . . . . . . . . :                 *NONE 
Data transform program . . . . . . :   USRDTATFM   *NONE 
System driver program  . . . . . . :   SYSDRVPGM   *HPPJLDRV 
Allocated to: 
Job name . . . . . . . . . . . . . :               PRODTEST 
  User . . . . . . . . . . . . . . :                 QSPLJOB
  Number . . . . . . . . . . . . . :                 188953 
Published  . . . . . . . . . . . . :               *NO 
Publishing information . . . . . . :   PUBLISHINF 
  Support duplex . . . . . . . . . :               *UNKNOWN 
  Support color  . . . . . . . . . :               *UNKNOWN 
  Pages per minute black . . . . . :               *UNKNOWN 
  Pages per minute color . . . . . :               *UNKNOWN 
  Location . . . . . . . . . . . . :               *BLANK 
  Data streams supported . . . . . :               *UNKNOWN 
Text . . . . . . . . . . . . . . . :   TEXT        TF Mooroolbark General

If anyone has come across this before, it would be greatly appreciated.

Craig
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