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Classic problem solving.

Short term corrective action:  Restart the process manually.  Look at an
automatic restart.
Long term corrective action:  Stop the hang in the first place.

For the short term corrective action:
You might look at associating a data queue with the output queue and
monitoring that.  Failing that, an api to retrieve the status of spool
files associated with that output queue that fires off every 30 minutes and
performs corrective action if a 'hang' occurs might be a good idea.

Long term corrective action:
I'll leave that up to our esteemed colleagues.


Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com


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We have a problem w/ a remote outq. What happens is that
Periodically, usually after a large spool file, it hangs there. The spool
file stays in *SND status, and thus doesn't let the next spools print. I
would like to write a program that would check the status of the first
spool file, if it has been in SND status for more than 30 minutes, put it
on hold. Of course, the only problem w/ my brilliant idea, is if the paper
is out, but I would rather deal w/ that than having to go into this outq 30
times a day and getting calls while having my haircut for example.

Can this be done ?



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