RE: SNDEMAIL - Volume testing

[rob@xxxxxxxxx]

Hey Steve,

Was it you that had the PMR opened with IBM trying to deal with this? They 
keep telling me that they had another customer with this same issue that 
used some sort of a delay technique.

They get real defensive about their MSF process and insist that I do not 
need to drop it down from 3 QMSF jobs and I could run 10 at a time to 
improve performance.  I am doing my best to not get defensive.  I even 
offered to modify SNDEMAIL to copy the IFS file out of /tmp to another 
directory so that we can verify that the mime file is correct.

They are leaning towards a comm trace next.  I have a funny feeling that 
it will always fill the buffer before we notice an email ending up in the 
wrong box.

IBM tried to push this to consult line.  I finally said ok as long as the 
solution offered does not include putting in a delay in my end.  I want to 
know why the delay is necessary.  When I've told them that I've escalated 
at least two pmr's in the past to ConsultLine and have never had to pay 
for them they backed off really quick.

I appreciate the other offers to use independent products and avoid IBM's. 
 However I am just one of those guys that don't like to take s#$% and want 
to get this resolved.  In the long run, we all win.

Rob Berendt
-- 
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com