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David Gibbs wrote:
>    Connecting to host SYSTEM at address 192.168.1.10 using port 21.
>    220-QTCP at system.company.com.
>    220 Connection will close if idle more than 5 minutes.
>  > userid
>    331 Enter password.
>    230 USERID logged on.
>     OS/400 is the remote operating system. The TCP/IP version is
>    "V5R1M0". 250  Now using naming format "0".
>    257 "QGPL" is current library.
>  > binary
>    200 Representation type is binary IMAGE.
>  > quote site namefmt 0
>    250  Now using naming format "0".
>  > quote rcmd crtlib templib
>    500 command not understood

When this happens, have the customer do a WrkObjLck  userprofileused
*UsrPrf.  The QTCP job will have the joblog, maybe it will be more helpful.

Bill



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