Re: IBM Support questions; WAS: Re: SAP

[Mike.Crump@xxxxxxxxxxxxxxxx]

Don,

Not sure but I can tell you that I've seen delays recently (4-10 days)  in
receipt from both Fix Central and SNDPTFORD.





                                                                                
                                                      
                      Don                                                       
                                                      
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                      04/05/2004 09:31         Subject:  IBM Support questions; 
WAS: Re: SAP                                          
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Mike,

Is anyone having problems with getting CUM's from SNDPTFORD?  We've
requested them from multiple clients and nothing is being delivered...

On Mon, 5 Apr 2004 Mike.Crump@xxxxxxxxxxxxxxxx wrote:

>
> Anne,
>
> A while back I asked for some information on iSeries SAP customers and
you
> responded with someone's name that might contact me.  I never did hear
from
> that person - however, with my volume of email it is possible that I
might
> have missed communications from them.  Could I impose for that 'contact'
> again?  Thanks.
>
> Also, you or someone may already be aware of it but there are a number of
> problems with the support site - fix central, support main page, etc.
that
> are coming back non-responsive.
>
> http://www-1.ibm.com/servers/eserver/support/iseries/
>
> Has been very slow if not non-responsive this morning.  I've been trying
to
> get to the Problem site and knowledge database all morning with no luck.
>
>
> Michael Crump
> Manager, Computing Services
> Saint-Gobain Containers
> 1509 S. Macedonia Ave.
> Muncie, IN  47302
> (765)741-7696
> (765)741-7012 f
> (800)428-8642
>
> "The probability that we may fail in the struggle ought not to deter us
> from the support of a cause we believe to be just"  Abraham Lincoln
>
>
>
>
>
>
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