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  3. January 2004

RE: Supportline

> Let me heartily recommend the Problem Reporting site. You get
> your problem
> directly to iSeries people, there's no front-end phone center, if
> you need
> a phone call you can get it. You just need to type in good
> descriptions of
> your issue. With SupportLine you have complete access. It's been
> wonderful
> for me for years. You are actually entering the info in the same database
> that support does.

I usually have good experiences with Supportline.  Today really threw me.

--
Jeff Crosby
jlcrosby@xxxxxxxxxxxxxxxx
Opinions expressed are mine only and not necessarily the views of my
company.  Unless I say so.

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