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We put on Service Pack 4 on our PC running Operations Console and now it will not connect. IBM has an APAR on that - SE11182. This points to a Microsoft knowledgebase article 824301. Unfortunately you cannot download the fix from Microsoft. You have to talk to a human and they will email it to you. The problem is that you will remain on hold for 5 or 6 cups of coffee and thousands of repetitions on how to protect your system from the blaster virus "Step 1 - enable a firewall...".
So in summary. Go through that crap first and get the email. Then put on SP4 if you must.
PS: We're still on hold. Did anyone else already get the fix emailed to them?
Rob Berendt
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