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Sort of related to this question - I have long wanted to be able to route ALL inquiry messages to the system operator so the problem can be documented. That is, I would like all the messages that my users are 'just taking a C' to (without telling anyone there is a problem) to act like what happens when you overfill a file - the user gets a 'Waiting for reply from system operator message queue' and the operator gets the message. He could then document the problem and route it to the guilty party. Is there a way to do this?
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