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You have to look at the sevice agent audit log, for the problem.
go service and take option 19
//Jan
Additional Message Information
Message ID . . . . . . : CPIB029 Severity . . . . . . . : 00
Message type . . . . . : Information
Date sent . . . . . . : 05/20/03 Time sent . . . . . . :
06:00:17
Message . . . . : Collection Services is not running. PM/400
requires the
Collection Services to be running.
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