Re: Corrupted spooled files

["Jim Franz" <franz400@xxxxxxxxxxxx>]

Yours is the 2nd time I have heard of Outlook printing not waiting for a
currently printing spool to complete. Do you get the same problem if
printing a large pc doc, and printing Outlook in the middle?
jim
----- Original Message -----
From: "Burns, Bryan" <burnsbm@xxxxxxxxxxxxxxxxxxxx>
To: <MIDRANGE-L@xxxxxxxxxxxx>
Sent: Thursday, May 01, 2003 11:57 AM
Subject: Corrupted spooled files


> Occasionally we have a spooled file that gets corrupted by printing a
> document from Microsoft Outlook.  Need some help determining whether this
is
> a O/S 400 issue, a Novell network issue, or a  firmware problem on the
> printer.
>
> Here's what happens:
>
> 1.  25 page iSeries spooled file starts printing on HP 2200DN
> 2. User submits outlook document to print on same printer
> 3.  Iseries spooled files stops midstream (at page 16) and Outlook
document
> prints normally.
> 4.  Page 17 of iSeries file prints portrait instead of landscape and with
> large fonts.
> 5. Pages 18 - 25 of iSeries file prints landscape but with large fonts.
>
> Can anyone help?  I have seen a similar issue occur twice on an HP 4100 in
> another department.
>
> Bryan Burns
> System Operator
> ECHO Incorporated
> Lake Zurich, Illinois
> 847-540-8400 ext. 493
>
> _______________________________________________
> This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing
list
> To post a message email: MIDRANGE-L@xxxxxxxxxxxx
> To subscribe, unsubscribe, or change list options,
> visit: http://lists.midrange.com/mailman/listinfo.cgi/midrange-l
> or email: MIDRANGE-L-request@xxxxxxxxxxxx
> Before posting, please take a moment to review the archives
> at http://archive.midrange.com/midrange-l.
>
>