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HI Carl,

If the customer was on V4R5 before going to V5R1 and had  valid license
keys for that version, there is a way to display them. (I assume this is
what you mean?) Use DSPLICKEY and prompt to have them print the detail.
This _should_ list all the previous keys loaded on the system.

HTH

Cheers.

Jan.


On Tue, 2003-04-29 at 15:52, Carl Galgano wrote:
> I have a client that has a box at 5.1.  The box has been upgraded under
> software subscription from 3.7, 4.2, 4.4, 4.5 and finally 5.1.  For a
> business reason that is not relevant, they would like to put this box back
> to version 4.5.  I was surprised to find out from IBM yesterday that they
> would not issue a key for the OS, nor the 3 lic programs that are on the
> box.  They said that even though the box WAS under software subscription,
> that they can not move this box backwards and get a key.  I also talked to a
> business partner about the same and they confirmed IBMs position on this.
> To me it seems rather stupid that if the box WAS under software sub, and had
> previously been at this OS level, that I should be able to return.  Anyone
> have any ideas as to how to get around this?
> cjg
> 
>


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