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HI Carl, If the customer was on V4R5 before going to V5R1 and had valid license keys for that version, there is a way to display them. (I assume this is what you mean?) Use DSPLICKEY and prompt to have them print the detail. This _should_ list all the previous keys loaded on the system. HTH Cheers. Jan. On Tue, 2003-04-29 at 15:52, Carl Galgano wrote: > I have a client that has a box at 5.1. The box has been upgraded under > software subscription from 3.7, 4.2, 4.4, 4.5 and finally 5.1. For a > business reason that is not relevant, they would like to put this box back > to version 4.5. I was surprised to find out from IBM yesterday that they > would not issue a key for the OS, nor the 3 lic programs that are on the > box. They said that even though the box WAS under software subscription, > that they can not move this box backwards and get a key. I also talked to a > business partner about the same and they confirmed IBMs position on this. > To me it seems rather stupid that if the box WAS under software sub, and had > previously been at this OS level, that I should be able to return. Anyone > have any ideas as to how to get around this? > cjg > >
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