×

Good News Everybody!

The new search engine is LIVE!

Please report any problems to david (at) midrange.com.




HI Carl,

If the customer was on V4R5 before going to V5R1 and had  valid license
keys for that version, there is a way to display them. (I assume this is
what you mean?) Use DSPLICKEY and prompt to have them print the detail.
This _should_ list all the previous keys loaded on the system.

HTH

Cheers.

Jan.


On Tue, 2003-04-29 at 15:52, Carl Galgano wrote:
> I have a client that has a box at 5.1.  The box has been upgraded under
> software subscription from 3.7, 4.2, 4.4, 4.5 and finally 5.1.  For a
> business reason that is not relevant, they would like to put this box back
> to version 4.5.  I was surprised to find out from IBM yesterday that they
> would not issue a key for the OS, nor the 3 lic programs that are on the
> box.  They said that even though the box WAS under software subscription,
> that they can not move this box backwards and get a key.  I also talked to a
> business partner about the same and they confirmed IBMs position on this.
> To me it seems rather stupid that if the box WAS under software sub, and had
> previously been at this OS level, that I should be able to return.  Anyone
> have any ideas as to how to get around this?
> cjg
> 
>


As an Amazon Associate we earn from qualifying purchases.

This thread ...

Follow-Ups:
Replies:

Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2026 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.