|
Jerry, It will probably depend on the license group of the software subscription. And since it's bundled in the subscription price, there may be no straight up answer to that. Regards, Mike Shaw -----Original Message----- From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jerome Draper Sent: Tuesday, April 15, 2003 2:58 PM To: Midrange List Subject: tech support contract They new deal from IBM is to bundle a tech support contract with software subscription. It turns out that the standard tech support contract is only 9-5 M-F and 24/7 is by quote only. Who does upgrades 9-5 M-F? What's the point of offering that as support? Anyone know the price difference between Jerome Draper, Trilobyte Software Systems, since 1976 Network and Connectivity Specialist -- Mac's, LAN's, PC's, and iSeries Representing Synapse, Nlynx, Netopia, CLI, HiT, and others ..... (415) 457-3431 - (415) 258-1658fax - http://www.trilosoft.com _______________________________________________ This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo.cgi/midrange-l or email: MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l.
As an Amazon Associate we earn from qualifying purchases.
This mailing list archive is Copyright 1997-2025 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].
Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.
midrange.com
