Re: AS400-720, V5R3, 2761 card and a very bad decision on Rochester'spart -- MIDRANGE-L

Before using IBM's Fax/400 we used a third party product.  Which insisted 
on you buying this overpriced PC from them.  When we went from CISC to 
RISC they dropped the old product and we had to upgrade the PC.  And, the 
PC was no longer windows, it was unix.  May be forward thinking now, but 
at the time we were quite gunshy.  We quickly migrated over to IBM.  So, 
it's not just IBM that does this.

Rob Berendt
-- 
"They that can give up essential liberty to obtain a little temporary 
safety deserve neither liberty nor safety." 
Benjamin Franklin 




Mike.Crump@xxxxxxxxxxxxxxxx
Sent by: midrange-l-bounces@xxxxxxxxxxxx
03/14/2003 09:41 AM
Please respond to Midrange Systems Technical Discussion
 
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        Subject:        Re: AS400-720, V5R3, 2761 card and a very bad 
decision on Rochester's part



Tony,

I feel your pain.  What I love is that we replaced the IFA's with a
2761only to turn around and replace it with a 2805.  My circumstance is
slightly different.  I was using Fax/400 in conjunction with Quadrant's
FastFax Blue.  As a result of these problems I have upgraded to Quadrant's
Enterprise Fax product and will be using an external fax controller.  I 
had
other reasons to go with this change (email integration, desktop
integrations, etc.) so I didn't complain.......

I realize the cost may never justify it but using an alternative solution
may be a nice way to complain..........

Good luck.

Michael Crump
Saint-Gobain Containers
1509 S. Macedonia Ave.
Muncie, IN  47302
(765)741-7696
(765)741-7012 f
(800)428-8642

Slow email use this:
mailto:mike.crump@xxxxxxxxxxxxxxxx

Fast email that isn't company standard use this:
mailto:mcrump@xxxxxxxxxxxxxxxx






  
                      "William A.(Tony)   
                      Corbett"                 To: "MIDRANGE-L@xxxxxxxxx 
com" <MIDRANGE-L@xxxxxxxxxxxx> 
                      <corbett@xxxxxxxx        cc:    
                      CES.COM>                 bcc:    
                                               Subject:  AS400-720, V5R3, 
2761 card and a very bad decision on Rochester's part 
                      03/13/03 04:29 PM   
                      Please respond to   
                      Midrange Systems   
                      Technical   
                      Discussion   
  
  



Hi,
Anybody else in this position?  Supportline tells me that V5R3 will not
support the 2761 card.  Worse yet, I'm told that V5R3 will DISABLE this
card.  Unsupported I can live with (don't like it, but I can live with 
it).
DISABLING the card is another matter altogether.

Well, I just installed one of these, in the middle of a budget year, so 
the
request had to go to upper management for approval.  I'm trying to raise
enough #@*! to get IBM NOT to do this to an extremely loyal IBM customer.

The ONLY option I'm offered is eight (yes that's 8) modems to perform the
Facsimile/400 function.  This is not an acceptable solution.

Very likely, we'll be stuck at V5R2.  Which means, there'll be no use in
paying for Supportline nor Software Subscription.  Lost $$ for IBM and
possibly a lost AS400 customer.

And no, I don't need an 8xx box.  We've still got untapped capacity on the
720.  Most likely, IBM will FORCE the company to use a Windows "solution"
for faxing, something I've been fighting for a long time now.  Not very
smart on IBM's part.

If you are in my position, PLEASE start putting some pressure on IBM, 
while
there's still time.  This is the kind of thing that iNation is supposed to
be all about.

I've already started.

And before you say it, a 2805 won't work in a 720 (my understanding).

AS/Resources, Inc.
William A.(Tony) Corbett
IBM Certified Specialist - AS/400 Developer
http://www.asresources.com
corbett@xxxxxxxxxxxxxxx
770-587-4812 (office)
678-935-5006 (mobile)
fax:  404-663-4737



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