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Jim, I just went through this. You call what used to be PartnerLine
(800.426.9990). I was surprised that they treat an upgrade as part of the
entitlement, our subscription seems to mean nothing. We needed to update
our profile and product stuff before they'd clear it. Had to do that
anyway, but it makes no sense that subscription is effectively ignored.
Calling normal IBM support, I was directed to this channel.
At least it's on its way, I think.
HTH
Vern
At 08:18 PM 2/25/2003 -0500, you wrote:
Can someone who has a developers iSeries thru Partnerworld
tell me how (or where) we order a release upgrade on the box.
I have the required subscription, but don't know who/where
to call.
jim franz
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