Here is a "must-read" if you are battling against ERP

 
 http://netscape.com.com/2100-1104-980648.html?type=pt

excerpts:
"In their usability evaluation, Forrester analysts tried to perform a number
of standard tasks with applications from 11 different ERP companies,
including SAP, PeopleSoft, Oracle, J.D. Edwards, Microsoft and Lawson. The
tasks included changing security profiles, which are used to control access
to the applications and to sensitive data."

"The costs to businesses that use poorly designed software are huge,
according to Orlov. Companies often end up investing tens of thousands of
dollars in additional training they hadn't budgeted for. A ponderous
interface can also disrupt worker productivity. In the worst case, it can
cause workers to abandon the software all together in favor of manual
processes, negating the benefits of projects in which businesses typically
invest millions, Orlov said."

but wait, there's more.  A verrrry interesting evaluation of the facts of
life for most ERP solutions.  " Most software companies have little
incentive to make their applications more intuitive, because their training
programs are an important source of revenue, Orlov said."   
 
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Booth Martin   http://www.MartinVT.com
Booth@MartinVT.com
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