Re: AS/400 Locking up

[Chris.Whisonant@xxxxxxxxxxxxx]

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Something similar to this happened to our 720s (yes, two) about a month
ago. It was strange - our telnet sessions were at a virtual standstill. I
signed onto DSP01 and it took about 10 minutes for WRKPRB to come up
(while waiting on hold with IBM). The processor lights were not pegged and
wrkactjob and wrksysact didn't turn up anything. This also happened on our
backup machine at the same time! Hardware said it was software as there
was nothing in any log. Software said that I would have to have
performance tools installed for them to see what happened. The weirdest
thing was having it happen on both production and dedicated backup (with
no users on) at the same time. Possible HA software problem...?

Chris Whisonant
Comporium
Senior Mid-Range Systems Administrator
IBM CS AS/400 System Administrator
803.326.7270 (W)
803.326.6142 (F)
chris.whisonant@comporium.com





Joe Lewis <joelewis@joesystems.com>
Sent by: CWHISONANT@InfoAve.Net
11/14/2002 02:51 PM
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Subject
AS/400 Locking up






About 30 days ago for the first time, my little 170 just locked up.  TCP
and Twinax stopped working, no error code on the front panel, the power
light was green, and the processor light was lit up solid.   After
talking with IBM (hours later), I had to manual power down.  Once back
up, there were no error listings in any of the logs or in Service Tools.
 Then 2 weeks later, it did it again.  Then over this past weekend,
again yesterday and now this morning.  Hardware support thinks it's
software.  I am on hourly support with Software, and I don't want to
spend the money just find out it's an IBM issue ($250 an hour is not in
my budget).  I upgrade to v5r1 ,with all the PTFs at the time, in
February.  Nothing new has been added since then.  Other then ordering
the latest CUM (which I did), I am stumped.  Has anyone ran into this
before?

- Joe Lewis


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